Refund
If, for any reason, You are not completely satisfied with a purchase or service, We invite You to review our policy on refunds or withdrawals.
Interpretation and Definitions
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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Website means the software program provided by the Company used under the name “Pi.money”
Company refers to Envicto Marketplace Private Limited registered under Company Act 2013 having registered office at 131 Siddhnath Complex, KV Road, Jamnagar-361001.
Deposite refer to the funds you have transferred into your Pi.money account.
Service refers to the services provided on website.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to seek a withdrawal of your Deposit without giving any reason for doing so.
We will reimburse You no later than 7 business days from the day on which you initiate a withdrawal request. We will use the bank account as You have provided while initiating withdrawal.
If your payment failed and we could not process your order from our end, you will recieve a full refund automatically after 5-8 business days.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email: refund@pi.money
Log Files
Envicto Marketplace Private Limited follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies
Like any other website, Envicto Marketplace Private Limited/Pi.money uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customising our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read more on the Cookie Consent website.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Envicto Marketplace Private Limited/Pi.money does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.